These terms apply to the website and related services provided by WING HUI COMPANY through winghuicompany.com.

Last updated: 2026-09-21

1. General

1. This website is operated by WING HUI COMPANY. Operation and contact details are provided on the "Store Information" page.
2. The company reserves the right to modify these Terms at any time. Revised terms take effect upon publication on the website; continued use constitutes acceptance.
3. The website is intended for users aged 18 or over or those with full legal capacity. Minors should use the site under parental or guardian supervision and consent.

2. User Accounts

1. You may register an account to facilitate purchases. Provide accurate and up-to-date personal information when registering.
2. You are responsible for safeguarding your account credentials and for all activity under your account.
3. If you suspect unauthorized access, contact customer service immediately.
4. The company may suspend or terminate accounts where appropriate.

3. Product Information

1. We endeavour to ensure the accuracy of product descriptions, prices, images and other information but do not guarantee absolute accuracy.
2. Product images are for reference; actual items may vary due to lighting or production batches.
3. Natural products may show normal variations in shape, size, colour and weight.
4. The company may change prices, specifications and availability without prior notice.
5. Products are not medical treatments; consult a healthcare professional for medical advice.

4. Orders & Payment

1. Submitting an order and completing payment constitutes an offer to purchase.
2. The company will send an order confirmation email after receiving payment; sales contracts are typically formed upon issuance of the confirmation email.
3. If an item is unavailable, we will contact you within a reasonable time to arrange exchange or refund.
4. Available payment methods are shown at checkout; the company makes no guarantees about specific methods on this page.
5. All prices are in HKD. Import duties and clearance fees on international orders are the buyer’s responsibility.

5. Shipping & Returns

1. See the "Shipping & Returns Policy" page for detailed shipping and returns rules; that policy forms part of these Terms.
2. The company may adjust shipping methods, times and fees as necessary.
3. Opened food items are generally not eligible for return due to hygiene and safety.

6. Intellectual Property

1. All website content (text, images, trademarks, logos, software and data) is protected by intellectual property laws.
2. Do not copy, distribute, modify or commercially use site content without written permission.
3. "榮輝" and related logos are owned by the company and must not be used without authorization.

7. Disclaimer

1. The site is provided "as is" and the company disclaims all express or implied warranties, including merchantability or fitness for a particular purpose.
2. The company does not guarantee uninterrupted service or that servers are free from viruses or harmful components.
3. The company is not liable for indirect, incidental or special damages arising from site use or product purchase to the extent permitted by law.

8. Limitation of Liability

1. To the extent permitted by law, the company’s total liability to you shall not exceed the amount you paid for the relevant product.
2. These terms do not exclude liability for personal injury or death caused by negligence or other liabilities which cannot be excluded by law.

9. User Conduct

You agree not to:

1. Engage in illegal acts or violate these Terms;
2. Transmit viruses, malicious code or harmful content;
3. Interfere with the operation of the website;
4. Access company systems or data without authorization;
5. Impersonate others or provide false information.

10. Personal Data Handling

WING HUI COMPANY respects personal data provided by customers. Relevant data-handling arrangements are subject to notices made available on this website at the relevant time, the actual transaction arrangements between the customer and WING HUI COMPANY, and applicable law.

11. Governing Law & Jurisdiction

1. These Terms are governed by the laws of the Hong Kong Special Administrative Region.
2. Disputes arising from or related to these Terms should first be resolved by friendly consultation; failing that, either party may bring proceedings to the Hong Kong courts.

12. Contact Us

For enquiries about these Terms, contact:

• Email: chendongming1984@gmail.com
• Telephone: 56210523
• Address: UNIT N, 3RD FLOOR, MANNING INDUSTRIAL BUILDING, 116–118 HOW MING STREET, KWUN TONG, KL
• Contact arrangements: Please contact us by telephone or email; response times depend on actual circumstances.

Note: Information on this page is provided for customer contact and website-operation transparency and does not constitute legal advice.